EMTEX CTS Sdn. Bhd. (“EMTEX CTS”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Notice explains how we collect, use, disclose, and protect your personal data when you submit your information to us through our website, Facebook Lead Ads, online forms, email, phone, WhatsApp, or other communication channels.
1. Personal Data We May Collect
We may collect personal data including, but not limited to:
– Full name
– Company / organization name
– Job title
– Email address
– Phone number
– State / location
– Training interest, inquiry details, and related information submitted by you
2. Purpose of Collection
Your personal data may be collected and processed for the following purposes:
– To respond to your inquiry or request
– To provide course details, quotations, proposals, or training-related information
– To contact you regarding our in-house training, certification programs, consultancy, or related services
– To manage registration, communication, and customer support
– To send relevant updates or marketing information related to our services, where appropriate
Under Malaysia’s PDPA, the notice should tell data subjects the purpose for which personal data is collected and processed.
3. Source of Personal Data
We may collect your personal data directly from you when you:
– Fill in a contact form or lead form
– Submit an inquiry through Facebook / Meta Lead Ads
– Contact us through our website, email, WhatsApp, or phone
– Register interest in our courses, training, or services
4. Disclosure of Personal Data
We do not sell your personal data to third parties. Your personal data may be disclosed only where necessary, such as to:
– Our internal staff or authorized representatives
– Service providers assisting us in communication, administration, or website/marketing operations
– Regulatory bodies, authorities, or other parties where required by law
5. Protection of Personal Data
We take reasonable steps to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
6. Retention of Personal Data
Your personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws and business recordkeeping needs.
7. Your Rights
Subject to the PDPA, you may have the right to request access to, correction of, or update to your personal data held by us.
8. Contact Us
If you have any questions or wish to request access to or correction of your personal data, please contact us at:
EMTEX CTS Sdn. Bhd.
Email: emtex.cts@gmail.com
Phone / WhatsApp: 019-923 4551
Website: https://emtexcts.com/
9. Consent
By submitting your personal data to us, you acknowledge that you have read and understood this Privacy Notice and consent to the processing of your personal data in the manner described above, in accordance with applicable law.